Scan QR code at police stations in B’luru, give your feedback on services

BENGALURU: The police department has introduced a new QR code for citizens to give feedback regarding the services of the Bengaluru police and their behaviour with citizens.

The QR code allows citizens to give their feedback about the police services and their interactions with the men in uniform. The QR code includes 12 questions related to police behaviour and has been put up in front of all police stations in the south-east division.

The QR code in front of the Koramangala police station.

Citizens can scan the QR code after visiting the police station and give their feedback about the behavior of the police personnel. After scanning the QR code, the first step asks for personal information. After submitting the necessary information and pressing the ‘next’ button, the questionnaires will appear. It can be submitted after completing the feedback form.

The QR code will help citizens give their feedback on police behaviour and service.

The feedback shared will be analysed by the Deputy Commissioner of Police and if there are any negative comments from citizens, necessary action will be taken against the personnel. In the first phase, QR codes are installed in front of 14 police stations, including Koramangala, Bommanahalli, Hulimavu, HSR Layout and three offices of the Assistant Commissioners of Police in the division.

Deputy Commissioner of Police South-East Division, C K Baba.

“We have introduced a feedback-based QR code service in south-east police stations to get an idea about what the people think of our services. We have introduced the QR code system in 14 police stations and three ACP offices. More than 1,000 people have given their feedback in two weeks. In the feedback column, they have also given some suggestions. The questions are related police behaviour, service and suggestions. It is very important for us to understand the citizens’ problems. We will analyse the situation and we will help them solve the problems”, said CK Baba, Deputy Commissioner of Police, south-east division.